Comprehensive Medical Support: What Our MVAs Handle Our Medical VAs alleviate the administrative load, ensuring your practice runs smoothly, accurately, and securely.

Patient Administration & Communication Appointment Scheduling & Calendar Management: Efficiently booking, confirming, and rescheduling patient appointments to optimize physician schedules.

Handling Patient Communications: Professional management of incoming and outgoing phone calls, emails, and patient inquiries with compassionate communication.

Follow-up Reminders: Coordinating appointment reminders, check-up prompts, and necessary patient outreach.

Prescription Refill Coordination: Facilitating requests and coordination with pharmacies under provider direction.

Clinical Documentation & Financial Management Managing EHR Systems: Proficient operation and data entry across major Electronic Health Record (EHR) platforms (e.g., AthenaHealth, Kareo, DrChrono, etc.).

Patient Data Entry & Record Updating: Accurate and timely maintenance of electronic patient records and health histories.

Insurance Eligibility Verification: Proactively confirming patient coverage, benefits, co-pays, and deductibles prior to appointments to prevent billing surprises and claim denials.

Medical Billing & Claims Support: Assisting with eligibility checks, claim preparation, and initial billing support to reduce denials.

HIPAA-Compliant Support: Strict adherence to all privacy rules for tasks involving documentation, ensuring the utmost confidentiality and data security.