Reduce Administrative Burden. Elevate Patient Care.
In the demanding world of healthcare, administrative tasks often overshadow patient care. VA Network provides specialized, HIPAA-compliant Medical Virtual Assistants (MVAs) who are trained to integrate seamlessly with your practice. We support clinics, hospitals, and private practitioners to improve efficiency and maintain focus on clinical excellence
Our MVAs are more than administrative staff; they are dedicated professionals who understand the critical nature of medical workflows, patient confidentiality, and billing accuracy.
What Our MVAs Handle Our Medical VAs alleviate the administrative load, ensuring your practice runs smoothly, accurately, and securely.
Efficiently booking, confirming, and rescheduling patient appointments to optimize physician schedules
Professional management of incoming and outgoing phone calls, emails, and patient inquiries with compassionate communication.
Coordinating appointment reminders, check-up prompts, and necessary patient outreach.
Facilitating requests and coordination with pharmacies under provider direction.
Proficient operation and data entry across major Electronic Health Record (EHR) platforms (e.g., AthenaHealth, Kareo, DrChrono, etc.).
Accurate and timely maintenance of electronic patient records and health histories.
Proactively confirming patient coverage, benefits, co-pays, and deductibles prior to appointments to prevent billing surprises and claim denials.
Assisting with eligibility checks, claim preparation, and initial billing support to reduce denials.
Strict adherence to all privacy rules for tasks involving documentation, ensuring the utmost confidentiality and data security.
Comprehensive Medical Support: What Our MVAs Handle Our Medical VAs alleviate the administrative load, ensuring your practice runs smoothly, accurately, and securely.
Patient Administration & Communication Appointment Scheduling & Calendar Management: Efficiently booking, confirming, and rescheduling patient appointments to optimize physician schedules.
Handling Patient Communications: Professional management of incoming and outgoing phone calls, emails, and patient inquiries with compassionate communication.
Follow-up Reminders: Coordinating appointment reminders, check-up prompts, and necessary patient outreach.
Prescription Refill Coordination: Facilitating requests and coordination with pharmacies under provider direction.
Clinical Documentation & Financial Management Managing EHR Systems: Proficient operation and data entry across major Electronic Health Record (EHR) platforms (e.g., AthenaHealth, Kareo, DrChrono, etc.).
Patient Data Entry & Record Updating: Accurate and timely maintenance of electronic patient records and health histories.
Insurance Eligibility Verification: Proactively confirming patient coverage, benefits, co-pays, and deductibles prior to appointments to prevent billing surprises and claim denials.
Medical Billing & Claims Support: Assisting with eligibility checks, claim preparation, and initial billing support to reduce denials.
HIPAA-Compliant Support: Strict adherence to all privacy rules for tasks involving documentation, ensuring the utmost confidentiality and data security.
Your practice requires specialized expertise and unwavering professionalism. Our Medical VAs deliver both.
Specialized Medical Training: Our assistants understand essential medical terminology, workflows, and the necessity of documentation accuracy.
Guaranteed HIPAA Compliance: We enforce strict privacy rules and protocols to ensure every task involving Protected Health Information (PHI) is handled with complete confidentiality and compliance.
Enhanced Practice Efficiency: By offloading administrative duties, we help your internal staff focus on in-house patient needs and complex tasks, boosting overall efficiency.
Expert EHR System Knowledge: Our VAs are trained on common EHR/EMR platforms, minimizing your training time and ensuring a rapid deployment.
Stop letting paperwork slow down patient care. Partner with VA Network for reliable, HIPAA-compliant Medical Virtual Assistant services.
Process mapping and efficiency checks.
Vendor management and task delegation oversight.
Yes, absolutely. Our assistants are rigorously trained in HIPAA protocols and maintain strict confidentiality and data security for all patient information and records.
Our VAs are trained to work with leading platforms including AthenaHealth, Kareo, DrChrono, Epic (documentation only), and quickly adapt to other specialty platforms.
Yes. They are skilled in professional and compassionate patient communication via calls, emails, and reminders, managing inquiries efficiently.
We offer flexible engagement models, including hourly, part-time, and full-time hiring options, tailored to the specific needs and volume of your practice.
© 2025 VA Netwrok, Inc. All Rights Reserved.
